Change your cookie settings
Below you can find instructions how to change your cookie settings. The instructions are available for supported browsers. Please follow the instructions for the appropriate browser. If you still encounter problems after following the instructions below you can contact our customer support who will be happy to assist you on tel. 0800 - 82 000 20.

Internet Explorer
  • Click on the gear wheel in the top right corner of your browser window. If you cannot find the gearwheel, please click on 'Tools' on the upper left in the menu bar. (If the menu bar is not visible you may press the 'Alt' key on your keyboard to unhide it).
  • Subsequently click on 'Internet Options' in the dropdown menu. A new window will appear.
  • At the top in this new window you will find the tab “Privacy”.
  • Move the slider to a position not higher than Medium-High.
  • Please try again to visit our website.
Google Chrome
  • Click on the top right of the page, right below the cross to close the page, on the square with 3 horizontal lines or on the wrench icon.
  • Subsequently click on ‘settings’ in the dropdown menu. A new window will appear.
  • In this new window you will find the heading ‘Cookies’ here you can select ‘Allow local data to be set (recommended)’. This option needs to be selected in order to use Handelsbanken Internet Banking.
  • Please try again to visit our website.
Mozilla Firefox
  • Click on top of the window on ‘Tools’.
  • Subsequently click on ‘Options’ in the dropdown menu. A new window will appear.
  • If not preselected click on ‘Privacy’ on top in the navigation bar.
  • In the middle of the window you will now see ‘Accept cookies from sites’. To use Handelsbanken Internet Banking you will need to select this option.
  • Please try again to visit our website.




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